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JDSU acquires Trendium

03 February 2014 – JDSU announced it has acquired substantially all of the assets of Trendium, a provider of real-time intelligence software solutions for customer experience assurance, asset optimization and monetization of big data for 4G/LTE mobile network operators.

“Technology is evolving at a rapid pace, making mergers and acquisitions an important part of JDSU’s growth strategy as a diversified technology company,” said Tom Waechter, president and CEO of JDSU. “These two acquisitions reflect our approach to selectively acquire technology and talent that help meet our customer’s rapidly evolving needs in the markets we serve.”

JDSU closed the acquisition of Trendium assets on December 10, 2013.

The addition of Trendium employees and technology enables JDSU to introduce a new paradigm of customer experience assurance (“CEA”), enabling operators of 4G/LTE networks to achieve a real and relevant improvement in customer satisfaction while maximizing productivity and profitability for dynamic converged 4G/LTE networks and beyond.

JDSU’s solution also helps mobile operators improve the quality of services to users at a fraction of the cost, with a significantly lower technology footprint, in a more scalable manner and in less time compared to existing assurance solutions on the market.

The Trendium solution is part of JDSU’s comprehensive mobile assurance and analytics solution recently selected by one of the top five mobile operators in the world. Mobile providers face a demanding environment to deliver a high-quality experience to users for complex services such as mobile video and voice-over-LTE (VoLTE), while also managing the exponential growth of network data and the evolution towards virtualized and dynamic networks. According to analyst firm Analysys Mason, service quality issues are responsible for 40 percent of all customer churn, making service assurance an increasingly important element in the rapidly evolving mobile network space.

JDSU’s unique CEA solution includes real-time intelligence, analytics, and a streamlined workflow for quick identification and resolution of performance problems that have the biggest impact on customer satisfaction. JDSU’s solution helps maximize the operator’s investment in customer experience assurance and data monetization initiatives by openly feeding third-party systems with unique and customer-centric insight.

The acquisition of Trendium also makes JDSU a provider of one of the broadest portfolios of LTE solutions and coverage that spans all the way from lab to field, handset to core, and physical layer to application layer.

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