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Tektronix continues Expansion of Gold Care Service Plans

15 April 2013 – Tektronix announced the continued expansion of its successful Gold Care Service Plans. This latest expansion allows current customers to apply Gold Care to a broader range of installed products and introduces the plan to Tektronix’ popular lines of probes and BERTScopes. Customers can now apply Gold Care to over 150 different Tektronix products.

“Existing customers who have experienced the benefits of Gold Care with their purchased products are continually requesting that we expand the program,” said Bernie Duffy, Vice President and General Manager, Service at Tektronix. “Adding Gold Care coverage to their portfolio of instruments positions our customers to bring their products to market faster. We will continue to help both new and current customers get the most value from their Tektronix products.”

Released in 2010, Gold Care Plans are designed to give customers a worry-free ownership experience across mid-range and high-performance instruments such as oscilloscopes and spectrum analyzers. Gold Care Plans deliver such benefits as equivalent loaner products, coverage of customer-caused damage, including EOS and ESD, and priority access to technical support resources.

The core features available in Tektronix Gold Care Plans – at a single price – include:

  •     A loaner product of equal or higher performance on product failures of any type
  •     30% discount on factory-certified calibration of the same product
  •     Coverage of customer-caused damage, including EOS & ESD
  •     Priority processing of all failed products
  •     Priority access to Tektronix technical support and call centers
  •     Uninterrupted coverage for up to 5 total years

Availability

Gold Care Service Plans are available on new and previously purchased products to customers in the US, Canada, Europe, China and Japan.

www.tektronix.com/



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